Service Membership
Service Memberships for Serious Riders
Priority service, included tune-ups, seasonal specials, and a white-glove concierge experience for riders who demand the best.
$4,000+
In included services per year
Priority
Service queue for all members
Seasonal
Specials with pro-rated labor & discounted parts
Choose Your Plan
All plans include unlimited flat tire repairs, bike wash with every service, and priority over walk-in customers.
Fresh Member
Weekend warriors & regular riders
Save $189 vs. monthly
- Comprehensive tune-ups/yr: 2 ($720 value)
- Seasonal specials: Pro-rated labor & discounted parts
- Service priority: High
- Flat tire repair: Free (unlimited)
- Bike wash: With any service
Fresh Elite
Dedicated trail riders with multiple bikes
Save $389 vs. monthly
- Comprehensive tune-ups/yr: 4 ($1,440 value)
- Suspension service/yr: 1 (up to $360 value)
- Seasonal specials: Pro-rated labor & discounted parts
- Service priority: Higher
- Flat tire repair: Free (unlimited)
- Demo days: 1/quarter
- Bike wash: With any service
- Custom build labor: 10% off
Fresh Concierge
Full-service, zero-hassle bike ownership
Save $789 vs. monthly
- Comprehensive tune-ups/yr: Unlimited
- Suspension service/yr: 2 (fork + shock)
- Seasonal specials: Pro-rated labor & discounted parts
- Service priority: Highest
- Flat tire repair: Free (unlimited)
- Demo days: 2/quarter
- Bike wash: With any service
- Custom build labor: 15% off
The Math Speaks for Itself
What an active rider typically spends per year, a la carte.
Fresh Elite Annual
$1,999
Save $836+ per year
Fresh Concierge Annual
$3,999
All of the above + unlimited tune-ups, demo days
Premium Tier
The Fresh Concierge Experience
Highest priority service. Unlimited tune-ups. Exclusive seasonal specials. The ultimate in hands-off bike ownership.
Unlimited Tune-Ups
Never think about scheduling. Your bike stays in peak condition year-round.
Highest Priority Service
Concierge bikes go to the front of the line, every time.
2 Suspension Services
Fork and shock rebuild included annually. Certified Fox & Rock Shox service.
Seasonal Specials
Winter Overhaul Special and more — pro-rated labor rates and discounted parts exclusively for members.
2 Demo Days / Quarter
Try any demo bike with included rides each quarter.
15% Off Custom Builds
Planning your next dream build? Concierge members save on labor.
Membership FAQ
Can I cancel anytime?
Monthly memberships can be cancelled with 30 days notice. Annual memberships are non-refundable but can be transferred.
What counts as a "comprehensive tune-up"?
Our full Comprehensive Tune-Up ($360 value): wash, degrease, brake/gear adjustments, full bearing service, cable assessment, brake bleed, and deep drivetrain clean.
Can I use my membership for multiple bikes?
Yes. All membership benefits apply to any bike you bring in, not just one specific bike.
Is there a commitment or contract?
Monthly plans are month-to-month with no long-term commitment. Annual plans are paid upfront for the full year at a discounted rate.
Can I upgrade or downgrade my tier?
Absolutely. Monthly members can change tiers at any billing cycle. Annual members can upgrade and pay the prorated difference.
What happens if I need service beyond my included benefits?
Members get access to seasonal specials with pro-rated labor rates and discounted parts throughout the year. We'll always let you know before starting work that falls outside your included services.
Do membership benefits apply to e-bikes?
Yes. All tiers cover e-bikes. E-bike-specific diagnostics and motor service are included in seasonal specials.
How does priority service work?
Everyone can book online — drop-off or scheduled appointments. Members get priority in the service queue: Fresh Member (high), Fresh Elite (higher), and Fresh Concierge (highest). Member bikes move ahead of non-member bikes.
Can I gift a membership?
Yes. Contact us to purchase a gift membership. We'll set up the recipient and send them a welcome kit.
Deposit for appointments will be required. No-shows will forfeit their deposits.
Ready to Ride Fresh?
Fill out the form below and we'll reach out within 24 hours to get you set up.